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We are seeking a passionate and tech-savvy individual with a strong background in customer success and presales to join our team at SCL School Communication & Learning Management System. The ideal candidate should have a keen interest in learning and a solid understanding of technology, particularly in the edutech or education sector.

Key Responsibilities

• Customer Success:
  • Provide excellent customer support, addressing inquiries and issues promptly and effectively.
  • Demonstrate a deep understanding of our product to assist customers in utilizing it optimally.
  • Communicate fluently in English, ensuring a high level of customer satisfaction.
• Presales:
  • Engage potential clients by showcasing our product features and benefits.
  • Conduct product demonstrations to highlight the value proposition to clients.

Requirements

• Passion for learning and a strong understanding of technology.
• Fluent in English with excellent communication skills.
• Proven experience in supporting customers and demonstrating products.
• Knowledge of the edutech or education sector is highly desirable.
• Presales experience with a minimum of 3 years in a similar role.
• Online Meeting Proficiency:
  • Demonstrate the ability to conduct effective online meetings with clients.
  • Utilize online communication tools to connect with clients, showcase product features, and address their needs.
  • Ensure a seamless and professional online meeting experience for potential clients.